Privacy Policy

Effective date: 19/09/2025

 

Welcome to Samsara's page! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thatsmesamsara.com and use our services, including purchasing merchandise.

 

1. Information we collect

We may collect and process the following types of personal data: Information you give us: name, postal address, email address, phone number, payment information (e.g. credit/debit card, PayPal) when you place an order. Automatically collected information: IP address, browser type, device information, pages you visit on our site, how long you stay, referring/exit pages. Cookies and tracking technologies: We may use cookies, pixels, and similar tools for analytics, advertising, and improving the user experience.

 

2. How we use your data

We use your personal data for purposes including: Fulfilling orders and delivering merchandise. Processing payments.Communicating with you about your order status, customer service, and support. Sending you marketing or promotional materials, but only if you have given consent. You can opt out of marketing emails at any time.Improving our website and merchandise offerings and for internal analytics.Ensuring security and preventing fraudulent activity.

 

3. Legal basis for processing (UK / EU GDPR)

Where required, we rely on the following lawful bases to process personal data:Contract: to perform our contract with you (e.g. processing your order). Consent: where you have consented to receive marketing or promotional content. Legitimate interests: for our internal business purposes (e.g. website analytics, improving services), provided it does not unduly impact your rights.Legal obligations: complying with legal requirements, e.g. tax, regulatory or safety obligations.

 

4. Sharing your data

We may share your personal data with: Payment processors (e.g. PayPal, Stripe) so that payments can be handled. Shipping service providers and fulfilment partners to deliver your orders. Email / marketing service providers if you've consented to receive marketing. Any other third parties required by law or to protect our rights (e.g. to respond to legal requests). We do not sell your personal data to third parties for profit.

 

5. Data retention

We retain your personal data only as long as necessary for the purposes stated in this policy (such as order fulfilment, legal compliance, or resolving disputes). When no longer required, your data will be securely deleted or anonymised. Some data (e.g. transaction history) may be kept longer if required by tax or accounting law.

 

6. Cookies & tracking

Our website uses cookies and similar tracking technologies. These help us with analytics (to improve site functionality), remembering your preferences, and optionally for marketing purposes. You will be given a chance to accept or reject non-essential cookies (i.e. cookies that are not strictly necessary for the basic site features).If you reject cookies, some parts of the site may not work as well.

 

7. Your rights

Under UK / EU data protection law, you have rights including: The right to access your personal data.The right to correct or update it.The right to request deletion of your data. The right to object to or restrict certain processing. The right to data portability in some situations. If you have given consent for marketing, you can withdraw that consent any time.To exercise any of these rights, contact us at: info@thatsmesamsara.com

 

If you believe we have violated your rights, you also have the right to lodge a complaint with a supervisory authority, such as the Information Commissioner’s Office (ICO) in the UK.8. Security

We use technical and organisational measures to protect your personal data, such as: Secure servers and encryption (e.g. SSL) for data transmission. Limiting access to your personal data to employees or third-parties who need it to fulfill their work.Regular checks of our systems and procedures to ensure they are secure.

 

9. International transfers

 

If we transfer your data outside the UK or EU, we will ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your rights.

 

10. Children’s privacy

Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we might have data from a child under 16, please contact us and we will delete it.

 

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top. Your continued use of the site after changes means you accept the new policy.

 

12. Contact us

If you have any questions or concerns about this Privacy Policy, or want to exercise your rights, you can contact us at:

Email: info@thatsmesamsara.com